Termini e condizioni

The company hoteliga international Sp. z o.o., based in Życzkowskiego 20, 31-864 Kraków, Poland with VAT ID: PL6751621616, hereafter referred to as hoteliga, is an IT enabled company providing services & solutions for the Hospitality Industry. Hoteliga is the name of the application hoteliga B.V..

Using hoteliga web-based application (admin.hoteliga.com) and the website www.hoteliga.com (collectively hereinafter referred to as 'hoteliga') is governed by the terms and conditions below. Please make sure that you inform regularly about changes.

Effective Date: 1st November 2017


1.1. Please read the following Terms and Conditions carefully. By using hoteliga you acknowledge that you have read, understand, and agree with these Terms and Conditions.

1.2. Hoteliga, may from time to time modify these Terms and Conditions. Make sure that you stay informed about any changes to them. When you use hoteliga it is meant as an acceptance of any modifications to the Terms and Conditions.


Hoteliga respects your privacy and appreciates the relationship with you. Any information you provide to hoteliga is safe and secure and it is not shared with anyone.


We try to be as accurate as possible when describing our products and application. However, to the extent that we are permitted by applicable law, we do not warrant that product descriptions, colors, information or other content available are accurate, complete, reliable, current or error free.


4.1 All information and content available in this application, including without limitation, trademarks, logos, service marks, text, graphics, icons, images, audio clips, data sets, software etc. (Collectively hereinafter referred to as the "Content") is property of hoteliga.

4.2. Neither the Content nor any part of hoteliga may be used, reproduced, copied, sold, resold, made accessible, modified or otherwise exploited in whole or in part, for any purpose without prior written consent.

4.3. Any breach of the general intellectual and industrial property of hoteliga, that constitutes unlawful, unfair and criminal act is strictly prohibited and shall result otherwise to penalties applicable by legislation.


Hoteliga provides you a revocable and non-transferable license to access the application. This license does not include the source code (Source Code) for which you are not granted any license.


6.1. It is forbidden to proceed or allow third parties to make, and/or to attempt on your behalf to make and distribute copies of this application, to attempt copying, reproduction and modification of the application or any part thereof, rent, lease, loan, sell, publish, grant sub-license, distribute, transfer or otherwise transfer any part of the application to any third party, to consolidate, adapt or create derivative works, reconstruction of objects or source code, to attempt to access otherwise the source code of the application.


7.1. This application is available/accessible via Internet. Hoteliga will make every reasonable effort to ensure that this cloud hotel management application is accessible/available anytime. However, since this application is available via Internet, the quality and accessibility of the application may be affected by factors that are beyond the sphere of influence of hoteliga.

7.2. Hoteliga is not responsible for the unavailability of the application, or for any difficulty or inability to access the content, or for any other failure of the network (for example for network miss failures, telecommunication network delays etc.) in consequence of which you cannot connect to hoteliga.


Hoteliga may issue from time to time revised versions of the application, which include improvements, extensions and general changes in the operation of the application for the purpose of providing more functionality and better services. For revised versions of the hotel property management application you will be informed with announcements.


Hoteliga may at any time, in its sole discretion, terminate the use of the the hotel property management application. With the cessation of the application, all rights and licenses granted to you automatically expire.


Hoteliga is not liable for any direct or indirect damage that may be caused with the use of the application.
Hoteliga excludes all liability and responsibility to you (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of Data, profits and savings) or damage resulting, directly or indirectly, from the use of, or reliance on, the application. If you suffer loss or damage as a result of hoteliga‘s negligence or failure to comply with these Terms, and claim by You against hoteliga arising from hoteliga’s negligence or failure will be limited in respect of any one incident, or series of connected incidents to the access fees paid by you in the previous one month. If you are not satisfied with the hoteliga, your sole and exclusive remedy is to ask for termination of your hoteliga account.
Hoteliga is not responsible for any disruption, which may be attributed to internet malfunctions, network delays, power outage, malfunction of your computer, Laptop, phone or tablet, malfunction or fall of mobile providers systems or internet service providers.


Through the application or website www.hoteliga.com is likely to gain access to other websites. These websites are provided solely for your convenience, the access is achieved by solely your responsibility and hoteliga is not responsible for the content or accuracy of their information.


The 15 days free trial allows you decide whether hoteliga is the right hotel property management system for you. For 15 days you can use hoteliga for free, without any commitment. You can sign up for a free trial only one time. During the trial period, you can evaluate the service and decide if you wish to continue using the system by paying the corresponding monthly or yearly subscription. Should you decide that you do not wish to pay for the service after the trial period, hoteliga has no obligation to store backup of the data entered in the trial account and the right to permanently delete the trial account.


Once a payment for any subscription (monthly or yearly) has been done and your hoteliga account is created, no refund can be requested for any reason.


Technical Problems:
In the case of technical problems you must make all reasonable efforts to investigate and diagnose problems before contacting hoteliga. If you still need technical help, please email us at support@hoteliga.com.

Service availability:
Whilst hoteliga intends that the application should be available 24 hours a day, seven days a week, it is possible that on occasion it may be unavailable to permit maintenance or other development activity to take place.