How to Effectively Manage Your Hotel Staff
How important are your hotel staff? VERY. With the hotel industry poised to take a staffing hit post-Brexit, employee retention is a hot topic. Hotels already have a notoriously high staff turnover rate and Brexit looks set to compound that issue.
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What Guarantees a Bad Hotel Review? – And, How to Avoid It!
Everyone has an opinion and no doubt your guests will have varied perspectives and opinions about your hotel. Use our guide to identify 3 key areas that hotels fall down on and also find out how to respond to negative reviews in a professional and promotional way!
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Top 3 Things Hoteliers And Property Owners Should Ask Their PMS Providers
Selecting the right property management system is a crucial decision for hotel managers; the right system will safeguard information, streamline processes and increase hotel profits. Here are 3 key questions to ask your Property Managers System provider to ensure you have the best system for your hotel and property business!
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