Hotels Influencing the Home
The line between interior design in hotels and the home is getting more blurred all the time. Where once a hotel would be a place of often unattainable levels of design or specific areas designed for high footfall that don’t make sense in the home, they are now places people are looking to for inspiration.
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Guest reviews matter! How to encourage them?
Online guest reviews have never been so important. An average consumer will want to read 6 to 12 reviews before booking a room. Furthermore, according to TrustYou, 95% of travellers will read reviews before confirming the reservation! Customers trust reviews more than they do official business communication as they assume that reviews are authentic and based on real experience.
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