5 Signs It’s Time to Change Your Hotel Property Management System
Your hotel property management system (PMS) is the beating heart of your hotel, maybe the most important component of your hospitality business – responsible for streamlining operations, like optimizing staff productivity, guest service and maximizing revenue. As a hotelier you need to ensure that your PMS is the right choice for your operations and your employees, that it remains a profitable investment. Watching out for those signs and taking timely action, can save you a lot of trouble.
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How to choose the best PMS for a boutique hotel?
Choosing the right Property Management System (PMS) is an important decision for any hotelier. A PMS acts like the brain behind a hotel’s entire operation. It can help in streamlining the workflow that comes with managing a property, saving you time and increasing your revenue. It will also give you more time to interact with your guests. Automating management tasks related to bookings or invoicing frees your hotel staff from manual operative work, allows them to focus completely on customer satisfaction and offer a better and more personalized service.
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6 Things Hotel Managers Must Know About Email Marketing
Email marketing is increasingly relevant and cost-effective. It has become the best permission-based outbound tool in your marketing portfolio. Each email you send is a reflection of your brand, as well as an opportunity to build and maintain relationships with your guests – in many cases, the only source of revenue.
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