How Hotels Can Improve Their Customer Service
Customer service is a crucial component of any business in the hospitality industry, from bars to restaurants. One business model where customer service is particularly important is the hotel industry.
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4 Reasons Listening to Customers Is Important
When you work in hospitality, the customer is number one. Hospitality centered around lodgings, such as hotels and bed and breakfasts, are primarily dependent upon the experience provided to the customer.
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2022 Hotel Marketing Trends
Hotel marketing trends are constantly changing. From mobile to social media to loyalty programs, hotels are investing in marketing strategies that will help them achieve their goals. Even though the global economy is improving, hotels are still struggling to survive. Do you know what trends can help you stay afloat in the industry?
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